Jean is listed as a guest speaker for one of our discussions but she does not work at Cumberland Lodge. We cannot share her contact details and it is not always possible for us to pass on contact enquiries to past speakers.

Jean is Professor of Public Leadership at The Open University and also Academic Director of the Open University Centre for Policing Research and Learning, which is The Open University’s collaboration with 22 UK police forces/agencies (2/3 of the UK policing workforce) to create and use knowledge to improve policing for the public good.  

Jean researches and teaches in the field of public leadership and management, across a range of public services including police, local government, health, prisons and civil service. Her work on leadership includes the value, use and skills of leadership with political astuteness for public servants, the dual leadership of senior public servants working with politicians in local and central government; leadership development for local, devolved and national elected politicians, and for public managers; leadership to create public value, leadership in healthcare, local government and policing, and leadership in post-conflict societies. 

She authored the MOOC on “An introduction to public leadership”. Jean authored National School of Government reports on leadership in complex public service systems; and evaluating leadership development in the civil service.  She has led workshops in a number of government departments about leadership. She is also interested in innovation and organizational change in public services, and on how networks can spread learning and innovation. She has written seven books and numerous articles on leadership, innovation in governance and public services, organizational change, and public value.  

Jean was a member of the Berwick Advisory Group which advised the Secretary of State for Health in July 2013 on improving patient safety in healthcare, including leadership, following the Francis Report.  

Jean has been a member of the Sunningdale Institute of the (then) National School of Government.  In 2019 Jean was awarded the British Academy of Management Medal for outstanding research and in 2020 the Lifetime Achievement Award from the International Research Society on Public Management. 

She is a Visiting Professor at the Australian and New Zealand School of Government, and for five years was a Visiting Fellow at the Harvard Kennedy School of Government.