Cumberland Lodge has been awarded Best Corporate Social Responsibility (CSR) Programme by the Maidenhead & Windsor Business Awards.
Staff from Cumberland Lodge attended the award ceremony last Friday, 21 September with the Lodge having been nominated for three awards. It was an evening of success as we also placed as finalists in two other categories: Best Hospitality Business and Excellence in Customer Service.
The Best CSR Programme award, sponsored by the Royal Borough of Windsor and Maidenhead, asked that the winning organisation demonstrate that it has an effectively engaging CSR programme within the community of Maidenhead and Windsor as well as specific community initiatives and be able to illustrate the impact these have had on the local community.
Our success in this category was due to the collaborative work with local schools, such as The Langley Academy among others, and the public. Events such as our Family Storytelling Days, Cumberland Conversations, public tours and Heritage Open Days demonstrated commitment to the local community.
These are initiatives that are led by Emma Albery, our Friends, Alumni and Outreach Officer, and the Education Team with invaluable help from the hospitality team at Cumberland Lodge.
The Best Hospitality Business award and Excellence in Customer Service award recognise excellence in product or service delivery, customer service, employee engagement and community engagement in companies in the hospitality industry.