A group of Year 10 students from Springwest Academy Feltham spent a day out of the classroom on 20 January 2020, visiting Cumberland Lodge.

The young people are all working towards a Level 1 certificate in Hospitality and Catering.

The visit gave them a chance to put into practice the theory they have been gaining at school, and to learn more about future employment opportunities and teamworking skills.

'Fresh insight'

Kirsty Horoz, hospitality and catering teacher at Springwest Academy, said afterwards, ‘It was a wonderful day! Everyone was so considerate and helpful, and it was great to see the students feeling comfortable and confident, asking questions and getting involved.

‘It allowed them to see everything they have been learning about in school, in a real working environment, which has been really valuable and has offered them fresh insight.’

Programme

During the day, students had the chance to: watch a senior chef preparing a meal for guests, and to ask him about his work; to help staff lay dining tables, ready for visiting groups; and learn about front-of-house operations and housekeeping duties.

As well as watching demonstrations and taking part in practical sessions, they learnt about the importance of health and safety at work, the components of excellent customer service, good working practices, and hospitality apprenticeship opportunities.

They also had a short tour of the house with Chief Operating Officer and Deputy Chief Executive, Dr Daren Bowyer, and learnt about several centuries of history, and the foundation’s charitable work today.

Supporting apprenticeships

Cumberland Lodge has supported a number of apprentices, across its operations, including one who is studying hospitality and is currently based in the charity’s busy Front-of-House team.