Strapline
Find out the answers to some of the questions we are asked most frequently.
Image of conference table materials at Cumberland Lodge

Please feel free to contact Sarah, Charlotte, Alison or Beth in our Meetings & Events team on 01784 220521, with any other enquiries. We will be happy to help.

Is Cumberland Lodge open for events?

We have been gradually reopening to visiting groups since the spring and we are pleased to now be able to welcome larger groups again, for conferences and retreats. We are maintaining a considered and vigilant approach to the ongoing pandemic.

Our Meetings & Events team will be happy to assist with enquiries about upcoming bookings or future events. Please get in touch on 01784 220521 or email enquiries@cumberlandlodge.ac.uk

Every booking helps to support our charitable work, which brings people together in dialogue, to address the root causes and effects of social division.

What measures do you have in place to prevent the spread of COVID-19?

We have had 'We're Good to Go' accreditation 

accreditation from VisitBritain since last summer, and we have reopened to visiting groups in line with Government guidelines and requirements.

We continue to encourage all staff and guests to wear face coverings, maintain rigorous hand hygiene, respect people's personal space, and ventilate meeting rooms as much as possible. Staff are taking lateral flow tests twice-weekly and we encourage guests to take a test before visiting us, and during stays of more than a couple of days.

You can find out more about the enhanced measures we have in place, and download copies of our full risk assessments and COVID-19 procedures here.

Where is Cumberland Lodge?

Cumberland Lodge is in Windsor Great Park. It is easily accessible by train, road or rail. It is only a short drive from three railway stations - Egham, Windsor & Eton Central and Slough - which offer fast regular connections via London Waterloo, London Paddington and Reading. Train times can be found here.

We are situated just 27 miles from central London, in extensive parkland surroundings, with free parking on site. We are 20 minutes' drive from Heathrow Airport, close to Gatwick Airport, and within 15 minutes of the M25, M4 and M3 motorways.

Where is the nearest train station?

Egham station is the closest station and we are 10-15 minute taxi ride from there. Train times can be found here.

Where can I find out about your rates?

We offer both 24-hour and day-delegate rates, which vary depending on the type of organisation you are from. Please contact us for more information. 

How many bedrooms do you have and how many guests can you accommodate for events?

We have 58 en-suite bedrooms available for guest accommodation, which accommodate up to 95 overnight guests, including a self-contained Georgian house that comfortably sleeps up to 11 people and offers meeting room capacity for up to 36. We also offer a comfortable, self-contained family flat, and a second flat with four guest bedrooms and two bathrooms.

We offer conference, meeting and event spaces of all sizes, and they can be set up in a range of different layouts, according to guest requirements. Our largest conference room, Flitcroft, can hold up to 120 guests, with four breakout and seminar room options, and our largest dining room seats up to 90 guests for a dinner or wedding breakfast. Inside the main Lodge, up to 25 people can meet in the Amy Buller Library.

Our outdoor woodland seminar space that accommodates up to 30 people, and our small Chromakey studio can host one presenter and up to two guests with a studio technician.

For full room capacities and specifications, please visit our Room Specifications page.

How accessible is Cumberland Lodge? Are there facilities for guests with special requirements?

We have two en-suite bedrooms that are suitable for guests with physical impairments or special mobility requirements. We also have an access lift and there is a hearing loop in our main conference room.

You can download a copy of our Accessibility Statement in PDF format, below. If you have any questions or special requirements for your visit to Cumberland Lodge, please contact our Meetings & Events team and we will be happy to help.

Why is Cumberland Lodge known as a 'low-tech' country retreat?

Cumberland Lodge is renowned as an inspiring venue that stimulates open dialogue and creative thinking. Guests are  encouraged to take a break from mobile devices and television during their stay, and to enjoy the time and space to reflect, regroup and relax with colleagues and fellow event participants.

Our facilities and extensive parkland surroundings provide a stimulating environment to help you 'get away from it all' and re-energise, whilst offering a range of relevant technologies to ensure that interaction and virtual participation are available in all conference sessions and meetings.

Is there free WiFi?

Complimentary Wifi is available throughout the site.

Is there car parking?

There is ample free parking at the front of the main Lodge, including spaces reserved for Blue Badge holders by the front door, and a smaller number of spaces outside The Mews Conference Centre.

Can I stay the night before or after my conference?

You may be able to, depending on our availability, during weekdays. Please contact us in advance for more information.

Can I book a room to stay at Cumberland Lodge?

Most of our guests stay at Cumberland Lodge whilst attending an event or conference, but Groom's House (a seven-bedroom, self-contained Georgian house) is available to book for private family gatherings or short leisure breaks on selected dates.

Please enquire for further details about availability and rates.

How does Cumberland Lodge approach safeguarding?

We take safeguarding seriously at Cumberland Lodge. Our Board of Trustees approved a revised Safeguarding Policy on 1 July 2019, recognising the need to provide a safe and caring environment for all who work or stay here. This policy is reviewed annually and was last updated in April 2021. It will be next reviewed in full, by the Executive team and Board of Trustees, in spring 2021. It was adopted in accordance with statutory guidance and undertakes to:

  • Endorse and follow all national and local safeguarding legislation and procedures
  • Provide on-going safeguarding training for all relevant workers, and regularly review our operational guidelines
  • Ensure that our premises meet the requirements of the Equality Act 2010 and all other relevant legislation, and that they are welcoming and inclusive
  • Support the Safeguarding Coordinators in their work and in any action they may need to take in order to protect children and adults with care and support needs.

You can read our full Safeguarding Policy here, and our Safeguarding Policy Statement is also available to download in PDF from this webpage.

Is Cumberland Lodge available for commercial film hire?

Cumberland Lodge is in demand as a film location, offering a wide range of spaces and period features, both indoors and out. All enquiries about filming at Cumberland Lodge should be directed to Film Fixer by contacting cumberland@filmfixer.co.uk or calling 0203 904 4545.

What is there to do at Cumberland Lodge and nearby?

Cumberland Lodge is tucked away within hundreds of acres of parkland, close to many popular attractions, including The Long Walk with spectacular views of Windsor Castle, Savill Garden, Virginia Water and LEGOLAND. We are within walking distance of Guard's Polo Club, and a short drive from Ascot Racecourse.

There is plenty to do, in and around the Lodge, during your stay. Find out more here.

Can I bring my pet?

We are unable to accommodate any pets on site, but assistance dogs are very welcome (in which case, please simply notify our Receptionist on arrival).